Shipping policy
Shipping Policy
We work hard to get your order to you as quickly and affordably as possible. Please review our shipping guidelines below.
Processing Times
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Orders are typically processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
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Shipping costs are calculated at checkout based on your order weight and destination.
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Heavier orders may incur higher shipping rates.
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Free shipping promotions (if offered) will be applied automatically at checkout.
Shipping Methods & Delivery
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We ship using trusted carriers such as USPS, UPS, and FedEx.
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Estimated delivery times are shown at checkout and may vary depending on your location.
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Please note: delivery times are estimates and not guaranteed.
International Shipping
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We currently ship to select countries outside the U.S.
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International shipping costs are also based on order weight and destination.
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Customers are responsible for any customs duties, taxes, or import fees.
Additional Information
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We are not responsible for lost or stolen packages once they are marked delivered by the carrier.
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If you experience an issue with your shipment, please contact us at mixtli@originalsca.